Open Up&Up → Settings → Account → Delete account. Read the notice, reauthenticate your account and confirm deletion. This deletes your Up&Up account, not your Google account.
Email if1only8256@gmail.com with the subject “Up&Up account deletion request”. Send the request from the Google email used for the game so we can verify ownership. Do not send passwords, verification codes or purchase tokens. We will explain any necessary verification and confirm the outcome.
Your nickname, country, progress, rankings, friends, balances, items, equipment and Up&Up authentication account are deleted. Completed deletion cannot be reversed. Deletion does not automatically refund purchases; contact support first if a payment or refund is pending.
Necessary payment, refund and delivery evidence and the email needed to identify those transactions are retained separately for the remaining five-year period from the relevant transaction or processing date. Complaint and dispute records and necessary contact emails are retained for three years from processing. Withdrawal does not restart these periods. Emails with no unexpired payment or dispute retention basis are deleted on withdrawal. Minimum restriction-evasion records are retained for three years from withdrawal. Retained data is not used for account restoration or marketing. See the Privacy Policy for details.